Hi, Wendy
Like Sunny, I am confused.

I think that a little refresher course with Dr. Atkins New Diet Revolution is in order.
It does sound like you are going by total carbs, rather than net carbs. Total carbs - fiber = net carbs. I do use Fitday, and have come up with some tips to help make the experience a little easier. Here you go:
Fitday Tips:
this is a pain in the @ss at first. But once you get it done and have some practice, it is really easy.
First - let's make sure you have your Fitday set up to count fiber for you. You do that by going to the left side of the screen and clicking on "Goals". Here, you will set a fiber goal. It doesn't matter which number you pick - mine is set at 1 just so it will count the fiber for me. Now, the grams of fiber show along with the numbers for calories, fat, carbs, and protein. You just subtract fiber from carbs, and that is your net carbs.
OK - #1 most helpful hint: I have almost EVERYTHING entered as a custom food. No kidding, even a lot of my veggies are custom foods. Sometimes the veggies entries aren't hard to find in Fitday, but sometimes it is a nightmare to try to find the simplest thing. For example, eggs... now, that shouldn't be as difficult as Fitday makes it out to be. It is tedious to have to weed through so many possibilities to find what you want. So, I even have eggs entered as a custom food. I went through my kitchen and entered information from the label of every can, bottle, and package that I would ever use, and made custom foods out of them. (See, I told you it was a pain

)
If you have a recipe that you eat a lot (like a muffin in a minute or my pumpkin concoction), you go into a day that has no foods entered and put in all of the ingredients. Then, write down the totals for the recipe and enter it as a custom food. Now when I have a Muffin in a Minute, I only have to click on that 1 food, instead of having to enter all of the ingredients separately.
Up until recently, I ate pumpkin daily. I use canned pumpkin. Do you use fresh, or canned? If you use canned, you should enter the pumpkin as a custom food, and use the information from the label.
My particular brand of canned pumpkin (Libby's) has these nutrition facts for 1 cup:
80 calories
1g Fat
18g Carbs
10g Fiber
4g Protein
So, 18g total carbs - 10g fiber = 8g net carbs for 1 CUP of pumpkin. ALWAYS go by the label, if you have one available.
Now go read the book!